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Q:I want to extend the medical insurance plan for my wife. We married since I originally bought the plan. Can I extend the plan changing the insured name from her maiden name to her married name?

A:
You can submit the name change in your my account. Be advised the insurance prefers the name to be the same as the passport.
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Q:My parents are traveling next week to the USA from India, my dad is a heart patient, and my grandmother is 85 years old. Which insurance will you recommend for both?

A:
We have plans that cover for an Acute onset of a pre-existing condition, An "Acute Onset of a Pre-Existing Condition" is a sudden and unexpected outbreak or recurrence of a Pre-Existing Condition(s) which occurs spontaneously and without advance warning either in the form of Physician recommendations or symptoms, is of short duration, is rapidly progressive, and requires immediate care. The Acute Onset of a Pre-Existing Condition must occur after the effective date of the policy. Treatment must be obtained within 24 hours of the sudden and unexpected outbreak or recurrence. A Pre-Existing Condition that is a chronic or congenital condition or that gradually becomes worse over time will not be considered Acute Onset. This benefit does not include coverage for known, scheduled, required, or expected medical care, drugs or Treatments existent or necessary prior to the Effective Date of coverage. You can choose the plan in the link below. Safe travels USA comprehensive: /safe-travels-usa-comprehensive-insurance/
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Q:I am 60 years male & I am travelling to USA for 18 days including journey. I am a prediabetic. I take regular medicines for the same of a vey little power. Should I opt for Acute onset Coverage policy?

A:
We advise you take a plan with the acute onset of a pre-existing condition in case of unexpected medical emergencies that occur during your travel.
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Q:I have a claim to submit by email. what is the email address I should use?

A:
You can submit a claim online(registration needed) https://worldtrips.my.site.com/MemberPortal Or send the claim form to [email protected]
{{currentOrigin}}/answers/international-travel-health-insurance/i-have-a-claim-to-submit-by-email-what-is-the-email-address-i-should-use-56308/

Q:unable to book wellness visit

A:
Hello, If you cannot register it online /safe-travels-insurance/wellness-register/ ,you will need to call the administrator Trawick for assistance and their number is +1(888)301-9289
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Q:Where is my declaration of insurance?

A:
You can download your confirmation of coverage letter in your MyAccount by clicking on Visa Letter. MyAccount: /myaccount/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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